Privacy Policy

1. Name and Contact Details of the Controller

The controller within the meaning of data protection laws, in particular the GDPR, is:
Vanessa Schmidt
Sole Proprietorship
Hedwigstraße 23
47198 Duisburg
Germany
Email: hello@vs-ecom-consulting.com

2. Contact Details of the Data Protection Officer

The responsible person assumes this task personally:
Vanessa Schmidt
Email: hello@vs-ecom-consulting.com

3. Hosting

Our website is hosted by Hostinger. The provider is Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.
Hostinger processes personal data within the framework of a data processing agreement in accordance with Art. 28 GDPR.

4. Collection and Storage of Personal Data and the Nature and Purpose of Their Use

a) When Visiting the Website

When accessing this website, information such as IP address, date and time, browser type, and operating system is automatically collected.
Legal Basis: Art. 6 (1) lit. f GDPR (legitimate interest)

b) Request and Contact Forms

When you send us a request or a callback request via a form on this website, we process the data you provide (for example name, company, email address, phone number and your project details) in order to handle your request and respond to you.

To send the form, we use the form service Web3Forms. Your details are transmitted to Web3Forms and forwarded to us by email from there. According to Web3Forms, form content is not stored there permanently.

In addition, your details are stored in a Google spreadsheet (Google Sheets) so that no request is lost. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. A transfer to the USA cannot be ruled out. Google LLC is certified under the EU-US Data Privacy Framework.

We store your details until your request has been fully processed. If a contract is concluded, the statutory retention periods apply.
Legal Basis: Art. 6 (1) lit. b GDPR (pre-contractual measures) and Art. 6 (1) lit. f GDPR (legitimate interest in reliably handling requests)

c) Appointment Booking via Cal.com and Calls via Google Meet

Some pages of this website include a booking calendar provided by Cal.com. The provider is Cal.com, Inc., 2261 Market Street #4382, San Francisco, CA 94114, USA.

The calendar is only loaded when you scroll to the booking section of the page or click a button to book a call. From that moment, your browser connects to Cal.com's servers. For technical reasons, Cal.com receives your IP address as well as information about your browser, operating system and the page you are visiting.

When you book an appointment, Cal.com processes the details you enter: name, email address, shop URL, your request, the marketplaces concerned, optional notes, how you heard about us, and the selected time slot. We use this information to prepare and hold the call.

Cal.com processes data in the USA. Cal.com, Inc. is certified under the EU-U.S. Data Privacy Framework. In addition, the European Commission's Standard Contractual Clauses apply. A data processing agreement in accordance with Art. 28 GDPR is in place with Cal.com. Further information: cal.com/privacy

The call itself takes place via Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You will receive the link with your booking confirmation. When you take part, your name, IP address and, if you switch on your camera and microphone, video and audio data are processed. A transfer to the USA cannot be ruled out. Google LLC is certified under the EU-U.S. Data Privacy Framework.

We store your details until your request has been fully dealt with. If a contract is concluded, the statutory retention periods apply.

Legal Basis: Art. 6 (1) lit. b GDPR (pre-contractual measures) for booking and holding the appointment, and Art. 6 (1) lit. f GDPR (legitimate interest in simple online scheduling) for loading the calendar.

d) Online Shop for Digital Products (CopeCart)

For sales, we use the payment service provider CopeCart.
Legal Basis: Art. 6 (1) lit. b GDPR

5. Cookies and Tracking Tools

We use cookies to make our website more user-friendly.
Google Analytics is used to analyze user behavior.
Legal Basis: Art. 6 (1) lit. a GDPR (consent)

6. Blog Comment Function

When using the comment function, we store name, email address, and comment.
Legal Basis: Art. 6 (1) lit. a GDPR

7. Rights of Data Subjects

You have the right to information, correction, deletion, restriction of processing, data portability, and objection.
For this purpose, please contact: hello@vs-ecom-consulting.com

8. Storage Duration

Personal data is only stored for as long as necessary for the respective purposes or as required by legal retention periods.

9. Currency and Amendment of This Privacy Policy

This privacy policy is currently valid and was last updated in October 2026.
Changes are reserved.